Now I’m worried about the DRAIN, not the DRIP

Now I’m worried about the DRAIN, not the DRIP

References to “data rich, information poor” (DRIP) syndrome are ubiquitous; a quick Google search returns articles addressing DRIP in numerous disciplines including education, health care, and water quality management. Organizations suffering from DRIP find themselves awash in data—quantifiable facts and statistics—but lacking information—knowledge obtained through analysis of these data. Universities and colleges are avoiding DRIP by employing data management procedures that result in consumable, aggregated information. These activities may be the responsibility of an internal office, contracted to an external…

Read More Read More

Small Change….Big Impact

Small Change….Big Impact

After 30 years, a few of those years belaboring the decision, I decided to move from very blonde to very brown hair (my natural color). Now if you are reading this and immediately got annoyed, I promise this post has a valid objective.  Keep reading. While a part of me feels like I have somehow found myself in a witness protection program, what I am most surprised about, is how “hair” has guided a part of my identity, that now…

Read More Read More

Plan B, C……and D.

Plan B, C……and D.

Straight lines do not occur in nature. It’s true. So why should we be surprised that our own life paths twist, wrinkle, and veer as they do? For success coaches and students, this means learning how to navigate roadblocks, and sometimes even failures, successfully. What should we tell students who have failed one or more courses, lost their athletic eligibility due to academic standing, or been asked to leave the university? First, I remind my students that roadblocks are opportunities…

Read More Read More

The Unknown Unknowns

The Unknown Unknowns

Last month I wrote about helping first-year students begin to speak the “language of college,” and in that discussion I was reminded of the many things we take for granted that students must know when they arrive, but don’t. Before doctors can treat an illness, they must first diagnose it, just as before any of us can solve a problem, we must first identify it. At times this can be relatively easy: if a patient walks into a hospital with…

Read More Read More

Relationship Retention

Relationship Retention

Okay, perhaps this is my Andy Rooney moment (and perhaps that reference alone dates me), but it seems like these days everyone is falling head over heels for Big Data. Algorithms will help us all lose weight and find a mate! We count on apps to help us walk more and sleep better! And when we talk about college retention, we flock right to the numbers and conclude that we think we know everything that we need to know. Not…

Read More Read More

The Inner Critic of the Success Coaching Student

The Inner Critic of the Success Coaching Student

I’d like to make a confession. I cannot do a roll up. A little clarification: a “roll up” is a Pilates exercise where, using only your abs, you go from lying flat on your back to sitting straight up with your legs out in front of you. And I cannot do one. I couldn’t do one a year ago, I can’t do one today, and I probably won’t be able to do one a month from now. So I shouldn’t…

Read More Read More

Transactional vs. Transformational

Transactional vs. Transformational

For many, February encompasses various important and historically significant days; for my family, February holds an additional, especially incomparable day. This particular day holds the weight of endless hours away from home, on the phone, late nights and countless conversations. It is known around the college coaching world as Signing Day. Every year on this day, future college athletes declare where they intend to spend the next few years of their life, and to which football staff they will entrust a significant amount of…

Read More Read More

The Language of College

The Language of College

“How would you like your change?” the woman at the check-out asked me, but all I heard was, “como você gostaria que sua mudança?”  Which made sense, since the grocery store I happened to be patronizing at the time was in Lisbon, Portugal, but unfortunately for me, I don’t speak Portuguese. This brief encounter (and many like it) in a country where I didn’t speak the language reminded me that the freshmen who will walk into my office in a…

Read More Read More

Good Cop, Bad Cop in Student Support

Good Cop, Bad Cop in Student Support

There are situations in life that require us to make carefully considered decisions about tactics. Whether you’re dealing with your boss, your child, or the TSA agent who seems to have a real problem with the amount of shampoo you’ve chosen to bring on an airplane, we are daily answering the question (whether consciously or not), “do I more effectively get what  I want if I play good cop…or bad cop?” As a success coach, I know this dilemma all…

Read More Read More

The Next Generation – Student Support

The Next Generation – Student Support

It can be difficult to remember exactly where and when you learned something. When a job is new, you are learning something new every day, but once you’ve been at it for awhile, you simply do what you know works without much thought about the process by which that wisdom was gained. Since I have been working as a success coach for more than a few years now, I thought I’d ask one of our first-year coaches, a woman named…

Read More Read More