The Skills of an Online Success Coach

The Skills of an Online Success Coach

When I flew to and from my various holiday travel destinations a few weeks ago, my boarding pass was a simple bar code on my phone. While on the plane, I connected to the mobile hotspot from tens of thousands of feet in the air so as to keep up with email during the flight. When I landed, I immediately placed an order on grubhub so that the moment I got home, jet-lagged and hungry, a steaming container of Pad…

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The Success Coach and Professor Relationship

The Success Coach and Professor Relationship

No man is an island, and no success coach is a one-man band. In addition to partnering with our students, effective success coaching is very much about forming relationships with administrators, athletic coaches and, most importantly, professors. That’s why at the midpoint of every semester, we ask our professors to fill out progress reports on each and every one of our students. These reports provide us first and foremost with objective information- whether a student is really going to class,…

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Online Success Coaches: Experiences of an Online Success Coach

Online Success Coaches: Experiences of an Online Success Coach

The following profiles are culled from the experiences of online success coach Deana Brown. She and I sat down awhile ago to chat about her experiences in the job, and she told me about some of her most memorable students. “Tamara was a single mother in her mid-20s who worked as a cashier at a big box store. Her profile was far from unique- she and most of the people she knew were high school graduates (and some drop-outs) who…

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Online Success Coaches: Providing Community and Guidance for Online Students

Online Success Coaches: Providing Community and Guidance for Online Students

I recently spoke with a woman who works as a success coach exclusively for students who are getting their degrees online. We discussed the similarities and differences in our jobs, and I was most intrigued by two ways in which online success coaching is unique. The first is something I hadn’t thought much about until now, but once we started talking about it, it seemed so obvious. That is the idea that part of an online success coach’s job is…

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Back to School Series: Helping Students Interact with Professionals

Back to School Series: Helping Students Interact with Professionals

A comprehensive education is so much more than just “book learnin’.” Institutions of learning are also training grounds for building social, psychological, and professional life skills. As to the latter, many of us, after years or decades in the professional world, have forgotten that these rules of behavior and decorum are not necessarily innate- these skills need to be learned. And if we as educators and administrators fail to teach students the rules of professionalism, we are neglectfully leaving out…

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Back to School: Helping Students Interact with Professors

Back to School: Helping Students Interact with Professors

We’ve had good ones; we’ve had ones who were not so good. We’ve had ones who changed our lives, our career paths, who opened us up to new ideas and ways of thinking; we’ve had others with whom we just tried to get by with a passing grade. We’ve all most likely had a wide spectrum of relationships with our teachers and professors, both in primary school and college, so we know that those relationships can be as rewarding, fraught,…

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Peer Relationships In College: Skill Building for the Real World

Peer Relationships In College: Skill Building for the Real World

I recently wrote about the changing relationships between students and their parents when a young man or woman enters college. The conversation made me realize that this particular relationship is only one of four “P”s. The full roster? Parents, peers, professors, and professionals. As students go from “moving out” to “moving in” in these next few weeks (don’t forget the t-shirt sheets!), I’d like to discuss the second of the four: that between students and their peers. The relationships students…

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Success Coaching Relationships – Students and Parents

Success Coaching Relationships – Students and Parents

We may be coming into the dog days of summer, but for incoming college freshmen and their parents all over the country, this is a time of major transition. Sons and daughters are preparing to set out into the world of higher education and independence as mothers and fathers steel themselves to do that most dreaded act (even if it should be so easy): letting go. All of us have, at some point, gone through the transformation of the parent/child…

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How Success Coaching Programs Can Affect Administrative Change

How Success Coaching Programs Can Affect Administrative Change

In previous blogs, I’ve written about how success coaching can benefit both students and coaches themselves. But what about the university as a whole? Besides helping our students achieve success, one of the things I’m most proud of about the success coaching program at my university is that, because of our work, we have been able to affect change campus-wide. This is partly because success coaches are nexuses of communication, acting as liaisons between our students and their professors, coaches,…

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Coaching Adult, Online Students

Coaching Adult, Online Students

Online programs are here to stay. These programs have revolutionized how students can access a college education and the population of people who are doing so is booming. That is an unequivocally good thing! Older students who have taken time away from education to work or start families are coming back in droves to begin, finish, or extend their educations. During a conversation with one of my colleagues who works with many of these students, I asked him what the…

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